Effective Date: May 23, 2024

At E&E Electric, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, engage with our services, or interact with us in any other way. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information from you when you use our services or interact with us:

  • Personal Identification Information: This may include your name, address, email address, phone number, and other information necessary to process service requests or communicate with you.

  • Billing Information: We may collect billing details such as credit card information, payment history, or other financial data if applicable to our services.

  • Service Information: Details about the electrical services we provide to you, including any notes, work performed, and service history.

  • Website Usage Data: If you visit our website, we may collect information about your device and browsing activity, such as IP addresses, browser types, and pages visited through cookies and tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and Improve Services: To complete your service requests, deliver electrical services, and communicate with you about your projects.

  • Billing and Payment: To process payments, manage billing, and address any financial questions or issues.

  • Customer Support: To respond to inquiries, troubleshoot issues, and provide customer service.

  • Marketing and Promotions: With your consent, we may use your contact information to send promotional materials, special offers, and updates related to our services.

  • Compliance with Legal Obligations: To comply with state and federal laws, regulations, and licensing requirements in Idaho and Washington.

3. How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure data storage, and access control procedures. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We may share your personal information in the following situations:

  • Service Providers: We may engage third-party companies (such as payment processors or service contractors) to perform services on our behalf, and they may have access to your information as necessary to carry out their functions. These third parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process (such as a subpoena or court order) or if we believe disclosure is necessary to protect our rights, safety, or property or that of others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify you via email or a prominent notice on our website if this occurs.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You may request access to the personal information we hold about you and ask for corrections if the information is inaccurate or incomplete.

  • Opting Out of Marketing: If you no longer wish to receive promotional communications from us, you can unsubscribe at any time by following the instructions in the email or by contacting us directly.

  • Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect data about your use of our website and improve your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser settings, but please note that disabling cookies may impact your ability to use certain features of our website.

7. Children's Privacy

E&E Electric does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

E&E Electric
Phone: 208-219-6612

Thank you for trusting E&E Electric with your electrical needs. We are committed to ensuring your privacy and providing excellent service.